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  Public Ticket #3636201
1 employee 2 shifts with overlapping hours
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  •  1
    [email protected] started the conversation

    Hello, I have a problem with your plugin.
    Here is my situation: 

    I have 2 employees: Male and Female (there are only two of them).
    The woman has this program on Fridays:
    Duo cryotherapy and hijamah from 9h00 to 18h00.
    Cryotherapy from 4:00 pm to 6:00 pm

    So the two services overlap. I'd like it if someone made an appointment for para example "cryotherapy" at 4pm, that Duo Cryotherapie and Hijama would be unavailable from 4pm to 5pm.
    When I try to encode it in the 16:00 - 18:00 period, it refuses me. What should I do?

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    Attached files:  1.png

  •  1,564
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

    When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

    2856665082.png

    My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

    You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 


    Kind Regards, 

    Marko Davidovic
    [email protected]

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