We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
We are using Amelia alongside LearnDash and to improve the customer experience, we need to automatically make a wordpress subscriber from an Amelia customer. How can we change this so it automatically does it?
Hello Alex,
Thanks for reaching out to us. Unfortunately, currently, we don't have integration with LearnDash, so we are not able to guarantee how or will it work with LearnDash. In Amelia there is an option in User Role settings, in Customer section called "Automatically create Amelia Customer user". If this is enabled, Amelia will automatically create a new WP user with Amelia Customer user role.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hi,
Thank you for your reply.
What I want to do is automatically create a Wordpress user for amelia customers like the attached. They can then use LearnDash and other plugins with the same login.
Attached files: Screenshot 2024-04-26 08.05.35.png
Hello Alex,
Unfortunately, by enabling this option, the user is only created in Amelia Customer section, not the WP user section, apologize for the confusion. You would need to assign the WP user to each Amelia Customer user manually.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables