We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi dear team,
we started using Amelia for our bookings recently and have a small issue. We sync our appointments to our google calendar. Is there a way to sync additional info like booked extras or additional persons or a custom field into the google calendar entry?
Thanks for your help.
Hello Andreas,
Thanks for reaching out to us.
You can edit the information that goes to Google Calendar, by putting placeholders in Google Calendar "event title and description".
These placeholders will read the information and it will be forwarded to Google Calendar.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
thank you for the info. I didn't figure out this field could be filled that way.
But i still have two unsolved tasks:
- Services: is there a placeholder for the total price of an appointment after all the extras have been added? For some reason i only get the base price with either %service_price% and %appointment_price%
- Events: i have events with e.g. 8 tickets. If someone adds 2 additional persons i have 5 entries in google calendar. Thats obvious and correct. But i would like to have a +2 behind the person who took the extra tickets.
Is that possible? The placeholder %numer _of_persons% displays the total amount of persons that are attending the event.
Thanks again
Andreas
Hello Andreas,
You are welcome. Unfortunately, regarding the pricing placeholders, this is yet to be added, please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Of course, if you have any other questions or issues, feel free to ask.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks, i will do that.
And yes, there was a second question in my post:
- Events: i have events with e.g. 8 tickets. If someone adds 2 additional persons i have 5 entries in google calendar. Thats obvious and correct. But i would like to have a +2 behind the person who took the extra tickets. Is that possible? The placeholder %numer _of_persons% displays the total amount of persons that are attending the event.
Kind regards
Andreas
Hello Andreas,
The suggestion request was for both questions, my apologies for not mentioning the second part. Currently, there is only this placeholder %number _of_persons%, but as you already saw, this will read a total number of persons.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables