hi, we run a mommy and me class company. So, we need for our customers to be able to book a spot in a class. Each class has a capacity of 12. When creating the service I set the “maximum capacity” for 12 and minimum for 1. However, when i attempted to make more than 1 appointment for the service it would not let me. The calendar showed the service as unavailable on that day. Am I able to do this with Amelia? I need the ability to have 12 people register for one service time slot with one employee. If so, how do I go about fixing this? If not, how do I go about getting a refund?
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
hi, we run a mommy and me class company. So, we need for our customers to be able to book a spot in a class. Each class has a capacity of 12. When creating the service I set the “maximum capacity” for 12 and minimum for 1. However, when i attempted to make more than 1 appointment for the service it would not let me. The calendar showed the service as unavailable on that day. Am I able to do this with Amelia? I need the ability to have 12 people register for one service time slot with one employee. If so, how do I go about fixing this? If not, how do I go about getting a refund?
Hello there,
Thank you for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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