I'm using Amelia, and it's integrated with Zoom and Microsoft Outlook.
In my outlook software I have my calendar.
If a customer books an appointment through Amelia, it gets added to my outlook calendar, which works well, and the zoom link is added to.
But my customer are able to book appointment with me on moments I have already other bookings. (not made through amelia). How can I make Amelia see when I'm already busy in my outlook calendar?
You can do that easily you just need to check for 3 things
1. You have option Remove Outlook Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Outlook Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Outlook Calendar.
2. In order for these slots to be removed the events in Outlook Calendar must be set as Busy.
3. In settings/inetgrations you gave option called maximum number of events returned to 999 please make sure that is set to 999
Hi,
I'm using Amelia, and it's integrated with Zoom and Microsoft Outlook.
In my outlook software I have my calendar.
If a customer books an appointment through Amelia, it gets added to my outlook calendar, which works well, and the zoom link is added to.
But my customer are able to book appointment with me on moments I have already other bookings. (not made through amelia).
How can I make Amelia see when I'm already busy in my outlook calendar?
Hello there,
Thank you for reaching out to us.
You can do that easily you just need to check for 3 things
1. You have option Remove Outlook Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Outlook Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Outlook Calendar.
2. In order for these slots to be removed the events in Outlook Calendar must be set as Busy.
3. In settings/inetgrations you gave option called maximum number of events returned to 999 please make sure that is set to 999
And make sure to purge the cache.
This should help.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables