We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When it comes to online meeting integration Amelia is currently limited to Zoom. With the growing number of online meeting tools and services Zoom isn't really enough for many users.
But Amelia also cannot integrate with every single meeting platform out there. I feasible workaround would be to allow users to add a custom online meeting to their services where we can have our own custom fields inside bookings to store a "Join Meeting" URL for whatever online meeting tool is used.
I saw this offered in FluentBooking and find this solution smart.
As a side node: I and several clients are using Sessions.us as online meeting tool and would love to see an integration with Amelia.
Sessions Website: https://sessions.us/
Sessions API Docs: https://api.app.sessions.us/api-docs/
Attached files: CleanShot 2024-04-24 at [email protected]
Oh I can see this was requested 2 years ago already :-(
https://features.wpamelia.com/295
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. Will this be added in the future we can not say at this time. But perhaps you can create a custom notifications for each service and then you can place a link for meeting for any other app but the downside is that this same link will be sent to each user they will not get new link for new appointments. At this time we can not think any other way except to use Zoom or Google meet.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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