We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible to collect additional customer details to be displayed on the customer page and also on the event attendees page?
So specifically - if a customer had a medical issue, we would like to capture that when they first sign up for a course, or register as a customer and have it stored in their profile, but also display it on the attendees list for each event.
Many thanks for looking at this
Hello Mikki,
Thank you for reaching out to us.
I am assuming you are referring to custom fields in Amelia. As custom fields are connected to appointments or events, there is no option to connect them directly to customers.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Collecting medical information on Customers, emergency contact details etc, would be very useful. We could add those customer fields to events, but then customers need to add them for each event booked which is a bad workflow.
Also we need to be able to view customers and their details booked into an event, like class registers.
Would you suggest this as a feature request pls.
Hello Mikki,
I will do that.
I will have this passed to our management to have this implemented in the future.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables