Hi Uroš, your proposal to change to the 2.0 customer booking form does not work for us.
First of all, what I am saying is for the employee, not for the customer. Secondly, it is not a booking form, it is a page where the employee reads the booking information where he participates. This information is displayed via the shortcode: "[ameliaemployeepanel appointments=1]"
And in this information, we would like to be able to hide the following information: "Created on" "Total price" "Payment status" "Payment method"
In the article you recommend me to consult, it does not explain any of this, it is an article where it explains the 2.0 customer booking form.
I can help you hide those fields on the employee panel, just provide me with the employe panel URL along with employee credentials and I will assist you with this.
The data that we would like to hide for all employees are marked in red in the attached screenshot.
There are also some data that would be very useful to show. These are the contents of the customer's internal notes. These are marked in green in the attached screenshot.
Finally, if you could remove the "scroll" and the information would appear without scrolling, it would be fantastic.
Thank you for the update on this and for clarifying your other questions.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Hello again Uroš, we have discovered that the css you programmed us to hide information in [ameliaemployeepanel appointments=1] works when you are in a browser on a computer, but does not work when you do it from a browser on a smartphone.
I attach screenshots so you can check it and see if you can give us a solution.
i Uroš, se nos ha ocurrido una idea para evitar que aparezca esta información... Simplemente sería ir a la sección de "ubicaciones" de Amelia y eliminar las direcciones para que no aparezca esta información.
El problema es que borró las direcciones y guardó los cambios, pero el sistema me ignora y siguen apareciendo.
¿Por qué no puedo eliminar o cambiar las ubicaciones? ¿Es css? ¿Puedes ayudarnos?
Hi Uroš, we are afraid to delete the complete location, because locations also refer to employees.
If we have 3 groups of employees, which belong to three locations, and we delete them, when we create them again, will they be linked again?
Something similar happens with the services... somehow they are also linked (I think the categories) because when you make a new appointment, depending on the service you choose, the locations appear activated or deactivated...
In short, we are very afraid of deleting the locations, and then re-registering them, and losing all the links.
Hi, we would need to hide some of the information that appears in the shortcode "Shortcode "[ameliaemployeepanel appointments=1]".
This information to hide would be:
"Created on"
"Total price"
"Payment status"
"Payment method"
We have marked it yellow in the attached screenshot.
Also, would it be possible to display all the information without scrolling (we have marked it in red in the screenshot below)?
Please let us know and thank you very much for your support
Translated with www.DeepL.com/Translator (free version)
Attached files: captura.jpg
Hello Carles,
Thank you for reaching out to us.
For that purpose, I would suggest that you switch over to the 2.0 customer booking form.
You can read about it on the following page.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš, your proposal to change to the 2.0 customer booking form does not work for us.
First of all, what I am saying is for the employee, not for the customer.
Secondly, it is not a booking form, it is a page where the employee reads the booking information where he participates.
This information is displayed via the shortcode:
"[ameliaemployeepanel appointments=1]"
And in this information, we would like to be able to hide the following information:
"Created on"
"Total price"
"Payment status"
"Payment method"
In the article you recommend me to consult, it does not explain any of this, it is an article where it explains the 2.0 customer booking form.
Is there any way to do what we have asked you?
Thank you very much for your support.
Translated with www.DeepL.com/Translator (free version)
Hello Carles,
My apologies for the previous response.
I can help you hide those fields on the employee panel, just provide me with the employe panel URL along with employee credentials and I will assist you with this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš, I'll pass you the access details to wordpress and also to an employee panel:
WORDPRESS ACCESS
https://voluntariatebse.com/voldmin/
User: TMSPlugins
Password: ebsebcn16
the wordpress page where the shortcode for the employee panel is located is called "Portal del voluntariat":
https://voluntariatebse.com/wp-admin/post.php?post=37&action=edit
ACCESS TO EMPLOYEE PANEL PAGE:
https://voluntariatebse.com
User: miguelj
Password: ebsecas21
The data that we would like to hide for all employees are marked in red in the attached screenshot.
There are also some data that would be very useful to show. These are the contents of the customer's internal notes.
These are marked in green in the attached screenshot.
Finally, if you could remove the "scroll" and the information would appear without scrolling, it would be fantastic.
Thank you very much for your help
I attach the screenshot:
Attached files: c01.jpg
Hello Carles,
Thank you for the update on this.
Can you please try the following CSS for this purpose and let me know if it works or not:
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hola Uroš, pasaré este css al socio que hace la programación y en cuanto lo pruebe lo confirmaré.
Tal vez para el final de la semana.
¡Muchas gracias por su ayuda!
Helo Carles,
That is fine, I am looking forward to your update on this.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš, we have been able to test it before and it works perfectly, thank you very much!!!!
Just to let you know that we also asked you if it was possible to display the "customer note (internal)" as we put in the screenshot.
I understand that this should not be possible to do, right?
Hello Carles,
Thank you for the update on this and for clarifying your other questions.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello again Uroš, we have discovered that the css you programmed us to hide information in [ameliaemployeepanel appointments=1] works when you are in a browser on a computer, but does not work when you do it from a browser on a smartphone.
I attach screenshots so you can check it and see if you can give us a solution.
Thanks
Attached files: smartphone browser.jpg
pc browser.jpg
Hello Carles,
Thank you for the update on this.
Please try the following CSS and let me know if it works or not:
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hola Uroš, hemos aplicado el CSS y en la vista del smartphone continúa apareciendo la información (te adjunto captura)
Attached files: Imatge de WhatsApp 2024-05-14 a les 08.31.13_db153c19.jpg
i Uroš, se nos ha ocurrido una idea para evitar que aparezca esta información...
Simplemente sería ir a la sección de "ubicaciones" de Amelia y eliminar las direcciones para que no aparezca esta información.
El problema es que borró las direcciones y guardó los cambios, pero el sistema me ignora y siguen apareciendo.
¿Por qué no puedo eliminar o cambiar las ubicaciones?
¿Es css?
¿Puedes ayudarnos?
Adjunto capturas de pantalla
Traducido con www.DeepL.com/Translator (versión gratuita)
Attached files: 02.jpg
03.jpg
04.jpg
01.jpg
Hello Carles,
Thank you for reaching back out to us.
For that purpose, you would have to delete the complete location.
Please let me know if that works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš, we are afraid to delete the complete location, because locations also refer to employees.
If we have 3 groups of employees, which belong to three locations, and we delete them, when we create them again, will they be linked again?
Something similar happens with the services... somehow they are also linked (I think the categories) because when you make a new appointment, depending on the service you choose, the locations appear activated or deactivated...
In short, we are very afraid of deleting the locations, and then re-registering them, and losing all the links.
Can this happen?
Thanks
Translated with www.DeepL.com/Translator (free version)
Hello Carles,
Thank you for the update on this.
Do I have your permission to try and delete the specific address for the location?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš, yes please, what we need is to remove all addresses from the locations.
So, go ahead and see if you can do it, because it doesn't allow us to do it, and we don't want to delete the locations.
Thank you
Hello Carles,
We have noted this issue and will have this resolved in the future.
In the meantime, the only option would be to remove the whole location.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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OK Uroš, but can you tell me what happens if I delete a location and then add it again?
I understand that the employees are related to the location, right?
Won't it spoil everything?
Hello Carles,
The connection between an employee and location will be deleted as well and it will not cause any further issues.
Please let me know if that works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
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