Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello, I just bought the standard version today but realise I need the pro version for the packages function. I went to upgrade in the account settings but it wants to charge me $69.90 AUD to upgrade, when the difference in packages with the special on now is only $28 AUD. Can i pay the $28 difference please and upgrade? Thank you.
Hello there,
Thank you for reaching out to us.
Sales and promotions do not apply to upgrades and renewals. So you will need a refund for this license and then you need to purchase a new license. Is this ok with you?
If it is we will forward this to our billing team and as soon as we get feedback from them we will contact you again on this ticket.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
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