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  Public Ticket #3632343
Employee panel
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  • André started the conversation

    Hi,

    I`ve created a new Employee in Amelia. Once the employee tries to login in the employee panel, he immediately gets logged out again. (https://livia-naildesign.de/mitarbeiterbereich)

    Also while creating the new employee in Amelia I faced some problems : Once I opened the newly saved employee it automatically fills the Wordpress details of my admin account in - when you change the working hours for example and save, you would also save those new settings if you don't delete it before.

    Could you please help?


    Thanks in advance.

    Jörn


  •  1,564
    Marko replied


    Hello there,

    Thank you for reaching out to us.

    It fills in automatically phone and pass field but you just delete this and save new one or just delete them and save without those data. As for logging out can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.

    If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.

    You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.

    After that Amelia should work properly again. Please do that and let us know how it goes. 

    Looking forward to your reply. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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