We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear WPDatatables Team,
I hope this message finds you well. I am testing and preparing a datatable with your plugin for my site, and I'm reaching out to inquire if there's a feature available to limit the number of rows a user can download via the export function, such as Excel or PDF. Ideally, we'd like to set a cap of 10,000 rows per user.
Your assistance with this matter would be greatly valued and appreciated.
Thank you for your attention to this request.
Best regards,
Aaron
Hi Aaron,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this
You can suggest it to our developers, though - they will do their best to make a solution in the future.
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
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If you have coding skills and wish to try to make a custom solution now,
you can check out our available hooks for Developers on this documentation and see if you can find any hook that might help.
Please be advised that custom solutions with hooks are not included in our support.
You can also research resources such as Stack Overflow to see if any other user perhaps found a workaround.
( We do like to give examples for certain solutions, but for this use-case, we, unfortunately, don't have anything yet)
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Miloš,
Even though it’s not possible yet, I want to thank you alot for your help, I really appreciate it. I will try to figure it out, maybe I’ll find some way to do it;)
I wish you a beautiful day,
Aaron
Hi Aaron,
You're welcome, I am happy to advise.
At the moment, there could be only some workarounds, I am not sure if this will help, but this is how the number of exported rows is currently working via Table Tools :
The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. Unfortunately, the library allows very little “fine-tuning” of the generated files, so font, size, and other properties cannot be changed.
There are some limitations in this library we will emphasize for your awareness:
If you want the entire table to be exported (or copied to a clipboard), you need to choose the “Show All” feature in the “show … entries” block, and then do the export:
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If you wish to try better PDF export features, our advice would be to acquire something similar to the WP Advanced PDF plugin, which offers a lot more options when creating PDF files from our tables, along with other content on your website.
This is the current logic and the limitations for the Export tools.
So for example, if you have a table that has our server-side processing enabled on it;
and if you activate pagination in the Table - then only the rows from the 'visible page' are going to be exported.
Manual Tables always have server-side processing in the 'background', while for SQL Query based tables, you have the option to toggle server-side.
We also added the ' Custom rows per page' in the Table display settings, so you can determine how many rows they can see in each table page, etc.
You could also use filtering to load only some specific filtered data, and so on...
I hope that could help as an idea of the possible workarounds.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables