For customers who use the cart purchase, the standard events such as "appointment approved" do not get triggered. Note that we are auto-approving appointments. This leads to webhooks not being triggered, which renders our automations useless (if we use the cart booking feature). We think that if a customer for example buys 3 appointments using the car purchase and appointments are auto-approved, the "appointment approved" event should be triggered 3 times at booking time.
Apologies for the delayed answer on this one. Notifications that should be sent when multiple appointments are selected in the Cart are related to this trigger and since we have identified this a bug, most probably this issue is related to each other. The "standard" notifications should be working properly (for approved, pending and etc). We are aware that is a major issue, and we doing our best to find a solution as soon as possible.
For customers who use the cart purchase, the standard events such as "appointment approved" do not get triggered. Note that we are auto-approving appointments. This leads to webhooks not being triggered, which renders our automations useless (if we use the cart booking feature). We think that if a customer for example buys 3 appointments using the car purchase and appointments are auto-approved, the "appointment approved" event should be triggered 3 times at booking time.
Hello again Johanna,
Apologies for the delayed answer on this one. Notifications that should be sent when multiple appointments are selected in the Cart are related to this trigger and since we have identified this a bug, most probably this issue is related to each other. The "standard" notifications should be working properly (for approved, pending and etc). We are aware that is a major issue, and we doing our best to find a solution as soon as possible.
Apologies again for the inconvenience.
Kind Regards,
Stefan Petrov
[email protected]
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