Notifications have stopped sending again. The last log for an SMS was April 12. There are no logs for emails in Amelia, but in my transactional email, there are also no notifications sent since April 12. I am using WP Amelia 7.4.3 and don't plan on upgrading the major release until more bugs are worked out. I have had 7.4.3 installed for a while and it only stopped working on April 12. What is the problem and how can I get my notifications to start working, again?
Thanks for reaching out to us. There is a Mailgun protocol configured in Mail settings. We recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets flagged as spam by mail servers and also can take some time to send. On this link, you can find instructions on how to configure the SMTP protocol. After you configure the mail settings, you should be able to send a test email in notifications.
Please, let me know if it works when you configure.
Notifications have stopped sending again. The last log for an SMS was April 12. There are no logs for emails in Amelia, but in my transactional email, there are also no notifications sent since April 12.
I am using WP Amelia 7.4.3 and don't plan on upgrading the major release until more bugs are worked out. I have had 7.4.3 installed for a while and it only stopped working on April 12.
What is the problem and how can I get my notifications to start working, again?
Hello Traci,
Thanks for reaching out to us. There is a Mailgun protocol configured in Mail settings. We recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets flagged as spam by mail servers and also can take some time to send. On this link, you can find instructions on how to configure the SMTP protocol. After you configure the mail settings, you should be able to send a test email in notifications.
Please, let me know if it works when you configure.
Kind Regards,
Stefan Petrov
[email protected]
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I've already configured mailgun. I have used it for years.
My ticket said emails AND SMS stopped sending.. mailgun has nothing to do with SMS.
Test emails sent fine.
All notifications stopped sending. Why?