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  Public Ticket #3631021
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  • Christoph started the conversation

    Hi, amelia does not send email notifications. I think it is because google blocks third party apps.

    I have read the article to create an app password, but this is no longer available with google. I need something calle OAuth2.0 I mange to create this for my Calender integration. But i cannot do it for the mail. Can you tell me how to fix it, or can u integrate mailings just like you did with the Calender. The thing with Client ID and Client Key/Secret.

    Thanks

    Christoph

  •  1,501
    Uroš replied

    Hello Christoph,

    Thank you for reaching out to us.

    An issue with email notifications could be caused by several reasons:

    1. Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
    2. Your website has a PHP version of less than 7.
    3. The credentials are not correct.
    4. There's something else blocking the notifications from being sent.
    5. If you're using Gmail, please check out this article for detailed setup instructions.

    Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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