We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need immediate help, your Amelia booking module is not showing up, and when it does - none of the fields are enterable. MY business is essentially crippled and closed until you fix this, I'm hemorrhaging $1000-2000 per day due to this bug so please help right away.
Hello Shea,
Thanks for reaching out to us.
Looks like this could be a conflict with other plugins or there. Have you tried to disable other plugins, leaving just Amelia enabled? When you say "is not showing up", does that mean that the booking form is not displayed on the front end, even if the shortcode is added properly?
Kind Regards,
Stefan Petrov
[email protected]
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