Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
When I make a free booking, everything goes smoothly and without any problem, I get the booking info and the customer gets it too. But when I make a paid booking, and it goes to woocommerce, I only get the message from woocommerce... Why is that?
another thing, at the time of payment in woocommerce, it is possible to do so that the data of what they have contracted come out?
thanks
Hello Borja,
Thank you for reaching out to us.
Can you please provide me with the screen recording of this whole process and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It is an error in Amelia's last version, using a previous one it works correctly, thanks
Sorry, I still have the same problem, do you need a screen recording?
Hello Borja,
Yes, please provide me with the screen recording of this process and I will assist you with this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
I have the same issue and it occurs when the payment gateway IPN is called AFTER the customer returns to the amelia (by clicking "return to the shop"). If it occurs the booking is not created but the WC order is. If the customer waits after the payment a couple of seconds and is redirected automatically by the gateway it's ok because IPN is called first.
I think the issue is in the file:
src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
Function redirectAfterOrderReceived marks the order as "processed", so function orderStatusChanged cannot create the booking.Thank you!
Pawel
Hello Paweł,
Thanks for sharing that with us.
We will check what the exact issue is in Borja's case and we will perform further checks in regards to this issue.
Borja, I am looking forward to hearing from you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables