When I make a free booking, everything goes smoothly and without any problem, I get the booking info and the customer gets it too. But when I make a paid booking, and it goes to woocommerce, I only get the message from woocommerce... Why is that? another thing, at the time of payment in woocommerce, it is possible to do so that the data of what they have contracted come out? thanks
Hi, I have the same issue and it occurs when the payment gateway IPN is called AFTER the customer returns to the amelia (by clicking "return to the shop"). If it occurs the booking is not created but the WC order is. If the customer waits after the payment a couple of seconds and is redirected automatically by the gateway it's ok because IPN is called first.
When I make a free booking, everything goes smoothly and without any problem, I get the booking info and the customer gets it too. But when I make a paid booking, and it goes to woocommerce, I only get the message from woocommerce... Why is that?
another thing, at the time of payment in woocommerce, it is possible to do so that the data of what they have contracted come out?
thanks
Hello Borja,
Thank you for reaching out to us.
Can you please provide me with the screen recording of this whole process and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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It is an error in Amelia's last version, using a previous one it works correctly, thanks
Sorry, I still have the same problem, do you need a screen recording?
Hello Borja,
Yes, please provide me with the screen recording of this process and I will assist you with this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi,
I have the same issue and it occurs when the payment gateway IPN is called AFTER the customer returns to the amelia (by clicking "return to the shop"). If it occurs the booking is not created but the WC order is. If the customer waits after the payment a couple of seconds and is redirected automatically by the gateway it's ok because IPN is called first.
I think the issue is in the file:
src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
Function redirectAfterOrderReceived marks the order as "processed", so function orderStatusChanged cannot create the booking.Thank you!
Pawel
Hello Paweł,
Thanks for sharing that with us.
We will check what the exact issue is in Borja's case and we will perform further checks in regards to this issue.
Borja, I am looking forward to hearing from you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables