I'm trying to use Amelia to make booking of tables available.
I have 14 services, each being an actual table inside the customers restaurant.
They all have the same employee responsible for the service.
So far so good – but I think, if someone books table 1 for example, all 13 other tables will be not available for that respective timeslot, right? Is there any way to have the other services not share the "same" slot for this?
If there is only one employee assigned to all these services, then the same timeslot won't be available for booking on other services, that's correct. But, this depends on the configuration. If you have a service that has a maximum capacity set to 2 or above and the option "Allow booking below minimum capacity" in Appointments is enabled, then the customer would have the option to book the same timeslot multiple times, until the maximum capacity is reached.
The other solution would be to create different employees for each service, since in this way, you will able to "manage" the working hours of each employee/service independently.
Hello there,
I'm trying to use Amelia to make booking of tables available.
I have 14 services, each being an actual table inside the customers restaurant.
They all have the same employee responsible for the service.
So far so good – but I think, if someone books table 1 for example, all 13 other tables will be not available for that respective timeslot, right? Is there any way to have the other services not share the "same" slot for this?
Hello Polaris Media GmbH,
Thanks for reaching out to us.
If there is only one employee assigned to all these services, then the same timeslot won't be available for booking on other services, that's correct. But, this depends on the configuration. If you have a service that has a maximum capacity set to 2 or above and the option "Allow booking below minimum capacity" in Appointments is enabled, then the customer would have the option to book the same timeslot multiple times, until the maximum capacity is reached.
The other solution would be to create different employees for each service, since in this way, you will able to "manage" the working hours of each employee/service independently.
Kind Regards,
Stefan Petrov
[email protected]
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