Hello there,

Thank you for reaching out to us.

If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.

Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.

We hope you understand.

Unfortunately, currently, this feature is not built-in in Amelia. Coupons are tied to services not to employees. So you can only set in finance section coupons for what service this coupon is valid not to employees. What you want to achieve is not possible I'm afraid.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead.