Hi, we don´t have issues with woocommerce, just with the new update of amelia. When updating amelia reservations are not showing in amelia dashboard reservations area. I can´t give you screenshots because I don´t want to update amelia plugin again due to this issue.
I'm afraid we don't understand exactly what the issue is. In order to help you, we need to know what exactly the issue is. There is no such issue in Amelia, reported by other users, so that issue probably only appears on your site. In order to be able to help you, we need a short one-minute video to see the issue and a temporary admin login. The site must be updated to the latest Amelia version so that we can see and check the issue. If you don't want to install the new Amelia 7.5 version, in that case we need a staging site to try and test it.
First of all, we need a short video to give an issue.
Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user,
FTP credentials and the database access ( Either link with credentials for PHPMyAdmin or Hosting Panel),
so our developers can debug the plugin, and see what's going on?
If you're not able to provide us with a staging site, can you clone your website?
If yes - I'll ask you to install the All-in-One WP Migration plugin. It will generate a file that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
Please note that this file will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
And make sure that you reply in private response so that only we can see these credentials.
We thank you for the credentials but I'm afraid we don't understand exactly what the issue is. In order to help you, we need to know what exactly the issue is. So we would need a short one minute video of the issue also so that we can see and try to replicate the issue.
This can not be tested properly since the site is in maintenance mode
We looked everywhere and we could not find a plugin where this can be turned off so that we can test. Can you please show us where we can turn this off or if you can turn it off so that we can test and examine the potential errors? Also we would nee to update this to latest version since we can not test this with older version of the plugin.
Whith the last update, new reservations are not showing in amelia, despite woocommerce register the purchase.
Hello there,
Thank you for reaching out to us.
We do not have any issues with WooCommerce. We could not find Amelia on your site so please send us
1. Couple of screenshots of the issues and appointments that are missing from Amelia.
2. Coupon with 100% off for payment in WooCommerce
3. Temporary admin credentials to check this out on your end.
Make sure that you respond in private reply so that only we can see those data.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, we don´t have issues with woocommerce, just with the new update of amelia. When updating amelia reservations are not showing in amelia dashboard reservations area. I can´t give you screenshots because I don´t want to update amelia plugin again due to this issue.
Thank you for your answer.
Hello there,
Thank you for reaching out to us.
I'm afraid we don't understand exactly what the issue is. In order to help you, we need to know what exactly the issue is.
There is no such issue in Amelia, reported by other users, so that issue probably only appears on your site.
In order to be able to help you, we need a short one-minute video to see the issue and a temporary admin login.
The site must be updated to the latest Amelia version so that we can see and check the issue.
If you don't want to install the new Amelia 7.5 version, in that case we need a staging site to try and test it.
First of all, we need a short video to give an issue.
Would you be able to provide us with a Staging site, along with WP-admin (Administrator) user, FTP credentials and the database access ( Either link with credentials for PHPMyAdmin or Hosting Panel), so our developers can debug the plugin, and see what's going on? If you're not able to provide us with a staging site, can you clone your website? If yes - I'll ask you to install the All-in-One WP Migration plugin. It will generate a file that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it. Please note that this file will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
And make sure that you reply in private response so that only we can see these credentials.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
IHelooa again,
We thank you for the credentials but I'm afraid we don't understand exactly what the issue is. In order to help you, we need to know what exactly the issue is. So we would need a short one minute video of the issue also so that we can see and try to replicate the issue.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
This can not be tested properly since the site is in maintenance mode
We looked everywhere and we could not find a plugin where this can be turned off so that we can test. Can you please show us where we can turn this off or if you can turn it off so that we can test and examine the potential errors? Also we would nee to update this to latest version since we can not test this with older version of the plugin.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Please check now.
Thank you
Hello again,
We have tested this and we can not replicate the issue. You can see in the screenshot that we made a booking
And then this appointment showed in Amelia
As far as we can see we you do not have any issues on the site and all is working well.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables