Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello,
I have the WooCommerce integration add-on, and I realized that when I have an event with a deposit option, WooCommerce does not show the deposit payment details on the checkout page, nor does it show how much is left to pay. It seems that the final price of the event is only the deposit amount. This is not good for us because then there is no receipt where it shows the full detail of the payment. If I proceed with the purchase, neither in the new order email are the full details of the payment. It would be very much helpful if you have a solution for this.
Thank you,
Francesca
Attached files: wc_without deposit details.JPG
amelia_with deposit details.JPG
Hello there,
Thank you for reaching out to us.
Not sure if this can be changed since the payment that they do in WooCommerce is only 90 and since this is the complete payment that will be done in WooCommerce it show like that. But if it can be changed in some way it can be done via metadata. In Amelia/setting/payments you have the option to Set MetaData and Description
Just enter the placeholder for information that you want to be shown there and that is it.
In Amelia/setting/payments, if you scroll down when WooCommerce payment gateway is enabled,
you will see the option to Set MetaData and Description:
Just enter the placeholder for the information that you want to be shown there and that is it.
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Here is our Test example.
Let's say we have this Custom Field 1, that we labeled "Delivery address".
A customer comes to book, fills this address as something random as "Los Angeles street 1",
and if we put this placeholder for custom field 1 , in the Metadata of WooCommerce, it will appear on the Cart and on the Checkout:
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As you see, when we hover the mouse over each custom_field placeholder, it will reveal the label of the Custom Field, to make it easier to see which ones we need.
Hope this helps in some way.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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