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  Public Ticket #3629979
WooCommerce integration does not show deposit details on checkout
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  •  1
    FRANCESCA GANDINI started the conversation

    Hello,

    I have the WooCommerce integration add-on, and I realized that when I have an event with a deposit option, WooCommerce does not show the deposit payment details on the checkout page, nor does it show how much is left to pay. It seems that the final price of the event is only the deposit amount. This is not good for us because then there is no receipt where it shows the full detail of the payment. If I proceed with the purchase, neither in the new order email are the full details of the payment. It would be very much helpful if you have a solution for this.

    Thank you,
    Francesca

    Attached files:  wc_without deposit details.JPG
      amelia_with deposit details.JPG

  •  1,564
    Marko replied


    Hello there,

    Thank you for reaching out to us.

    Not sure if this can be changed since the payment that they do in WooCommerce is only 90 and since this is the complete payment that will be done in WooCommerce it show like that. But if it can be changed in some way it can be done via metadata. In Amelia/setting/payments you have the option to Set MetaData and Description

    9398059981.png

    Just enter the placeholder for information that you want to be shown there and that is it.

    In Amelia/setting/payments, if you scroll down when WooCommerce payment gateway is enabled,

    you will see the option to Set MetaData and Description:

    9398059981.png

    Just enter the placeholder for the information that you want to be shown there and that is it.

    -

    Here is our Test example.

    Let's say we have this Custom Field 1,  that we labeled "Delivery address".

    A customer comes to book, fills this address as something random as "Los Angeles street 1",

    and if we put this placeholder for custom field 1 ,  in the Metadata of WooCommerce, it will appear on the Cart and on the Checkout:

    4739626580.png

    -

    As you see, when we hover the mouse over each custom_field placeholder,  it will reveal the label of the Custom Field, to make it easier to see which ones we need.

    5050058117.png

    5347155237.png
    3236426073.png
    5770777511.png

    Hope this helps in some way.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 


    Kind Regards, 

    Marko Davidovic
    [email protected]

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