Okay
  Public Ticket #3629919
No veo los precios del producto
Closed

Comments

  • Enny started the conversation

    Estoy intentando averiguar cuanto cuesta la compra del wpDataTables Pro pero no se muestra en la página.

  •  1,819
    Miloš replied

    Hello,

    Can you please purge all cache and cookies from your browser, then try to load the Page again?

    If the price is still not shown, can you confirm from which country are you loading the Page and which browser you tried?

    Did you try multiple browsers?


    But, I will still show you all the prices of the Pro licence ( annual and Lifetime versions) :


    1. For the annual/subscription based licence, the Pro costs US$85 with the current discount.

    Please note, that is the price for the first year - later at each next year renewal, it would charge the regular price.

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    We will explain how the subscription licence system works :

    Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store

    If you need to cancel the licence, go to "My licences", then find the licence you need,

    hit the "three dots" at the top right,

    and here you will see the "Cancel Subscription" button :

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    If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.



    2. For the Lifetime Pro licence, it is US$342.

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    Our plugins are being sold through a reseller (Paddle), 

    and the only payment methods are PayPal or credit cards. Their receipt contains their VAT number.

    More about Paddle tax and compliance here.

    As indicated on our website, if you are from a country where VAT or GST applies, a VAT/GST charge will be added to the transaction:

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    During purchase, you can leave your company's VAT number, so if that VAT number checks out, the VAT is automatically deducted from the transactions. 

    If the VAT number of your company is not registered during the purchase, you can reach out to Paddle after the purchase and they will retroactively refund the VAT amount.

    If that happens, here are the instructions, first please go to this Paddle Support Page, then hit "Chat to Support".

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    At first you will see their Bot, just start a subject about "VAT refund", then ask for "Human support" and they will pass you to a live person to get your VAT refund.

    At the moment it is like that, we don't have a better way if that happens, but we will be here if you have any questions or need any advice.

    And i just wanted to point out that you can try wpDataTables before purchasing

     on our sandbox Demo sites ( you can find links for the main plugin Demo,  

    as well as add-on Demos, in my signature),

    and there is a 15-day money-back guarantee period, 

    so if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)


    Let me know if you have any additional questions. smile.png


    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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