We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi WP Amelia Team,
Hope you're all doing wonderfully! I'm diving into setting up your splendid booking plugin for a client who's just beginning to shape her online presence. She's a solo entrepreneur, gearing up to launch her website and utilize WP Amelia primarily for its events functionality.
Given her specific needs, we're aiming to tailor the system to be as lean and user-friendly as possible. She plans to manage only events, without the need for the appointments or employee management features, as it's just her behind the wheel.
Could you guide us on how to focus the plugin solely on the event management aspect? Any advice on disabling or hiding the other features to prevent any unnecessary complexity would be incredibly helpful. We're looking to ensure a smooth and straightforward experience for her as she steps into this new venture.
Thanks a ton for your support and for developing such a versatile tool. We're eager to hear your recommendations!
Best wishes,
Janin
Hello Janin,
There is nothing particular that you can configure to use events or appointments. If only events are going to used, you just need to use the shortcode for events to display the event list on the front end. The customers will be able to book only places for events, and she will be able to see the attendee list in each event particularly. Other settings depend on needs, of course, such as payment settings, email settings and etc.
If you want to configure something particular, please specify and we will provide assistance.
Kind Regards,
Stefan Petrov
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Stefan,
I would prefer to hide everything in the backend that is not relevant for my customer: the Amelia dashboard and the appointments, for example.
Hello Janin,
Well, the only thing that comes to mind is to edit the permission with User Role Editor. For example, you can this plugin to edit read and write permissions for certain user roles. Customer User Role by default, doesn't have access to all sections, but you can edit them according to your needs.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables