We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Support Team,
I am considering integrating the Amelia booking system into a medical practice website and have a specific functionality query. I'm interested in enhancing the customer panel to include a tab for managing medical documents. Ideally, this would allow patients to view their medical records, such as PDFs, directly within their appointment interface.
Could you please advise if it's possible to integrate a feature where documents can be uploaded to a cloud service like Google Drive, with links made accessible within the customer panel? Alternatively, is there a possibility to integrate Amelia with a CRM system that supports document management?
Thank you for your assistance!
Best regards,
Attached files: customer panel.jpg
Hello Marko,
Thank you very much for your answer, and recommendation.
I will discuss about this with the client.
Have a nice day,
Hanna
Hello again,
You are most welcome we try to help as best as we can but some features are not built in and there is no way to achieve them with the current built-in Amelia features.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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