Thanks for reaching out to us. The lite version has some limitations, but the step-by-step booking form shortcode is available for usage.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue occurred.
You can try different caching plugins such WP Rocket or Speed Optimizer, or exclude Amelia from caching on this installed plugin. Almost all caching plugins have the option to exclude the files / URL's from caching.
Hi
I have used Amelia before for another website, so are looking to use again for a different website.
I am currently using the FREE version, and have set up the Step-by-Step Booking Form 2.0.
This is on a Wordpress website using WPBakery Page Builder.
The form displays and works ok when I'm logged in to the WP admin backend, but doesn't display when I'm logged out? So users won't see the form.
Is Step-by-Step Booking Form 2.0. available using the FREE version? Or do we need to upgrade?
Thanks
Stephen
Hello Stephen,
Thanks for reaching out to us. The lite version has some limitations, but the step-by-step booking form shortcode is available for usage.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue occurred.
Let us know if it works when you check
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan
Thanks for your reply.
I have discovered that the Siteground Caching Plugin seems to affect this, as when we disable it the Amelia plugin works.
However, we do need that plugin for the speed and functionality, so unfortunately I'm unable to us the Amelia plugin, which is a shame.
Thanks
Stephen
Hello Stephen,
You can try different caching plugins such WP Rocket or Speed Optimizer, or exclude Amelia from caching on this installed plugin. Almost all caching plugins have the option to exclude the files / URL's from caching.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables