We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a problem with time slots not working correctly.
For example:
I have an employer (a yatch to rent) that works from 10:00 to 22:00 and it works fine when you want to book 1 h:
10:00-11:11, 11:00-12:00, 12:00-13:00...
But it does not work well for 2h, 3h, 4h, 8h...
For 2h it lets you book: 10:00-12:00, 12:14:00, 14:00-16:00...
IT DOES NOT LET YOU BOOK for example 11:00-13:00 or 14:00-15:00
Another example with 8h slot (between 10:00-22:00 which is a 12h time) it just lets you book 10:00-18:00 (it does not let you book for ex. 11:00-19:00, 12:00-20:00, etc).
Please help.
Thanks
Forget it, I am doing it wrong. I set the employer time from 10:00 to 22:00 instead of different slots. Silly me. Forget it. Sorry. Thanks
Hello there,
Thank you for reaching out to us.
We are glad to hear that everything fine regarding this issue and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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