Last year I purchased Amelia pro for a website with the intention of turning off the auto renew. However, today I was charged £118.80 for the renewal of the plugin. This is not something I was wanting to pay for and I would like a refund please and for the license to be fully cancelled.
Hi,
Last year I purchased Amelia pro for a website with the intention of turning off the auto renew. However, today I was charged £118.80 for the renewal of the plugin. This is not something I was wanting to pay for and I would like a refund please and for the license to be fully cancelled.
Is this possible?
Thank you
Tim
Hello Tim,
Thank you for reaching out to us.
Really sorry to hear that you are moving away from the Amelia plugin.
I have approved your refund request and you will receive your money back in the next couple of days.
If you wish to come back to Amelia, we will provide you with a 20% discount coupon for a license purchase.
I wish you all the best in your future endeavors.
Kind Regards,
Uros Jovanovic
[email protected]
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