As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have recently changed the server and the domain name of my website. I have deleted the domain name from my license, and now I have 0/1 "Domains in use". I am trying to add the license code in my new website, but the Purchase Code field is hidden from the Activation Settings. I see this message instead: "Your purchase code has been hidden for security reasons. You can find it on your store page store.tms-plugins.com". I have noticed that the plugin is working properly for now, but I cannot update it.
Attached files: Screenshot_1.png
Just fixed it, I needed to deactivate the plugin and activate it again, putting the purchase code in "Purchase Code" field.
Hello Zisis,
Glad to hear that the issue has been resolved.
I will have this ticket closed.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables