Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
HI, we have been using Amelia for a year and it's time to renew. Unfortunately, the Amelia subscription was purchased by a former employee and we no longer have access to that email address.
- What will happen April 18'th when the old period runs out?
- Should I just buy a new under a new account on your website?
- If so, what do I need to do in Wordpress to make it stick?
Thanks
Anders
Hello Anders,
Thank you for reaching out to us.
Yes, I would suggest that you purchase a new license on the date that it is supposed to be renewed and then you can deactivate the license with the "Deactivate" button on the Amelia/Settings/Activation page and then activate the new license on the Amelia/Settings/Activation page.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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