HI, we have been using Amelia for a year and it's time to renew. Unfortunately, the Amelia subscription was purchased by a former employee and we no longer have access to that email address.
- What will happen April 18'th when the old period runs out?
- Should I just buy a new under a new account on your website?
- If so, what do I need to do in Wordpress to make it stick?
Yes, I would suggest that you purchase a new license on the date that it is supposed to be renewed and then you can deactivate the license with the "Deactivate" button on the Amelia/Settings/Activation page and then activate the new license on the Amelia/Settings/Activation page.
Please let me know if you have any other questions.
HI, we have been using Amelia for a year and it's time to renew. Unfortunately, the Amelia subscription was purchased by a former employee and we no longer have access to that email address.
- What will happen April 18'th when the old period runs out?
- Should I just buy a new under a new account on your website?
- If so, what do I need to do in Wordpress to make it stick?
Thanks
Anders
Hello Anders,
Thank you for reaching out to us.
Yes, I would suggest that you purchase a new license on the date that it is supposed to be renewed and then you can deactivate the license with the "Deactivate" button on the Amelia/Settings/Activation page and then activate the new license on the Amelia/Settings/Activation page.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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