I have no idea since when this issue is but my scheduled notifications that used to work are not being send anymore. I updated Amelia, Wordpress and all my plugins. Before this issue I used to have a cron task from my hosting provider that work perfectly. I tried to use WP Control today but it doesn't fix my problem. I tried to test my Cron manually and I still get the right message but no notification are send.
1. Amelia can not delete anything on her own so someone must deleted them and make sure that page translator is not enabled then notification can disappear but they come back when you return to original page language and refresh the page
2. We can only help with regular notification and that only in case that you are using SMTP settings. So please check if your regular notification are working. If the regular notifications do not work we would need to log in and have a look.
But if the are working and the issue is only with cron for this you need to reach out to your hosting provider. Reminder notification are set on the server and this must be set by hosting not by us. Also just to mention that we had several cases where hosting reported that everything was fine when they test but it is not sent (this can not be Amelia issue since it is set on the server) so hosting must try 3 or 4 different combinations until they set the correct one that will actually send live cron notification.
My cron notifications are working again but I can not say if its because I updated to Amelia 7.5 this morning or if my hosting provider changed something.
We can not change anthin on your end since this is set on the server so most liekly they made some changes. We will close this one and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello,
I have no idea since when this issue is but my scheduled notifications that used to work are not being send anymore. I updated Amelia, Wordpress and all my plugins. Before this issue I used to have a cron task from my hosting provider that work perfectly. I tried to use WP Control today but it doesn't fix my problem. I tried to test my Cron manually and I still get the right message but no notification are send.
{"message":"Scheduled email notifications successfully sent","data":null}Also I noticed that 2 of my custom notifications were completely erased when I updated Amelia from the last version.
Can you help ?
Hello there,
Thank you for reaching out to us.
1. Amelia can not delete anything on her own so someone must deleted them and make sure that page translator is not enabled then notification can disappear but they come back when you return to original page language and refresh the page
2. We can only help with regular notification and that only in case that you are using SMTP settings. So please check if your regular notification are working. If the regular notifications do not work we would need to log in and have a look.
But if the are working and the issue is only with cron for this you need to reach out to your hosting provider. Reminder notification are set on the server and this must be set by hosting not by us. Also just to mention that we had several cases where hosting reported that everything was fine when they test but it is not sent (this can not be Amelia issue since it is set on the server) so hosting must try 3 or 4 different combinations until they set the correct one that will actually send live cron notification.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Thank you for your help Marko
My cron notifications are working again but I can not say if its because I updated to Amelia 7.5 this morning or if my hosting provider changed something.
This ticket can be closed :)
Hello there,
We can not change anthin on your end since this is set on the server so most liekly they made some changes. We will close this one and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables