We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey,
I have a service with a capacity of 10, and when a customer is booking I want the service to say 2/10 of the capacity.
Right now it's always at 1/10 and not changing.
Beste regards
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PUSH
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. This is just for informational purposes so that customers can know that this is a group service and that can be up to 10 people on the appointment. This does not show how many people have booked and it cannot show since there can be hundreds of different appointments within a day or in a couple of months.
So what you want to achieve in not possible at this time Im afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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