Hello,

Thank you for reaching out to us.

For that purpose, you need to assign a specific service and location to the work hours period of an employee on the Amelia/Employees/Work hours page.

Please let me know if that works for you or not.

Hello,

Thank you for reaching back out to us.

Each employee needs to be assigned to a default location:

However, when you access the Work Hours tab of the employee, you can assign all your locations to your employee's work hours, or you can freely select multiple locations depending on the day:

This way, your employee will be assigned to all locations you've created, but when a customer books an appointment on one of these locations, all other locations will be blocked during this time.

I hope this helps!

Hello,

Thank you for the update on this.

There would be another solution for the same email for multiple employees and that is as follows:

All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email.

The only way you can do this is through the database, so you'd need to navigate to the wp_amelia_users table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_users table). Then, go to the Structure of that table, and drop the "email" index:

After that, go back to the table (click on "Browse" in the top left of the screen above), and manually change the email addresses of all your "providers". You cannot do this from within Amelia, though, so if you were to add a new employee, you would need to save that employee with a dummy email address, then navigate back to wp_amelia_users and change his email in the database.