We created a 3 option menu in booking system where if you click 1 hour we limited the space for 6 people maximum, it works perfectly when a customer books an appointment with 2 friends it says the specific time that they chose is 3/6 currently, and other customers can still book that same time up to 3 people before it turns gray and no one can pick it. Then comes the problem, we have one option that is called overnight stay, where people choose from 8pm-12am, when a customer picks that overnight stay with 2 friends it says 3/6 has been booked but other customers now can't book that same day even though there is still space. We tried everything in settings and nothing works. Could you please help us?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We created a 3 option menu in booking system where if you click 1 hour we limited the space for 6 people maximum, it works perfectly when a customer books an appointment with 2 friends it says the specific time that they chose is 3/6 currently, and other customers can still book that same time up to 3 people before it turns gray and no one can pick it. Then comes the problem, we have one option that is called overnight stay, where people choose from 8pm-12am, when a customer picks that overnight stay with 2 friends it says 3/6 has been booked but other customers now can't book that same day even though there is still space. We tried everything in settings and nothing works. Could you please help us?
Attached files: Error.docx
image.png
Hello Frequency,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Frequency,
Looks like the credentials are not correct
Can you double check them and send them again?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Thank you for your patience and update.
We will further test this out and provide you with an update on this.
Kind Regards,
Uros Jovanovic
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Thank you for your patience.
Before we perform further checks, Please update the plugin to the latest version (7.5) by following this article:
Updating the plugin to the latest version
Please let me know if that resolves the issue.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables