You'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_outlook_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_outlook_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Outlook Calendar.
We are missing the Outlook integration option on several employees.
Hello Glenn,
Thank you for reaching out to us.
You'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_outlook_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_outlook_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Outlook Calendar.
Kind Regards,
Uros Jovanovic
[email protected]
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Thank you for the help. I found out that the issue was with the Azure App key expiring.