We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I just bought this plugin today and have nearly finished setting it up. But there is a huge issue I've discovered that's probably a deal-breaker if I can't figure out a workaround...
I rely on multiple calendars for my business: Google, Zoom, and Honeybook. [As for Google, I have several "sub" accounts (though I can, in a pinch, pair them down to a single account).]
As for Honeybook and Zoom, however, that's not an option. The only workaround I can envision is to manually create a duplicate calendar event for my Zoom and Honeybook-originating appointments. But, this isn't practical for multiple reasons, not to mention that it would be very prone to error (and therefore lead to double-booking).
I'm thinking that I'm going to have to find another plugin and request a refund, but before I do, I'm wondering if you have any suggestions? I've already upvoted this request (which as of now has reached 250 upvotes). I'm not interested in spending more money on a workaround when there are other plugin options out there.
I look forward to your response and learning whether there's a solution. Thank you greatly!
With gratitude,
Kristi
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia.
At this time you can connect only Google and only one Outlook calendar at a time. You can not connect other calendars or multiple calendar Amelia can only check one Google and only one Outlook calendar at a time.
If this is a deal breaker we are sorry to hear this but we understand and in that case please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:
If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund Policy, wpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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