We're Moving to a New Support Platform – Starting June 1st!
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I have two formatting issues with the 2.0 step-booking form. To view these select "meeting room booking" with service of "all-day meeting::
(1) On the Extras screen words in the extra's detail break across lines in some situations (even on wider screens). How can this be fixed?
(2) A text area custom field on the "your information" screen is constrained to 50% of the width of the screen, which looks rubbish and isn't user friendly. (On narrower screens this issue is avoided as the layout goes to a single column). If it's not possible to make custom fields extend across the width of the modal I would like a single column layout for your information. Can you explain how to do this please?
EDIT: I found a solution to point 2; by adding this in custom CSS:
Thank you,
Derek
Attached files: CleanShot 2024-04-08 at [email protected]
CleanShot 2024-04-08 at [email protected]
Hello Derek,
Thank you for reaching out to us.
Please try the following CSS for the issue number #1:
Let me know if that works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
Brilliant. That seems to have fixed the issue. Thank you.
Kind regards,
Derek