Hello Luke,

Thank you for reaching out to us.

Thank you for reaching out. You can achieve the desired functionality by assigning specific services to designated work hour periods on the Amelia/Employees/Work hours page and extending the duration accordingly. This will allow you to control booking times for different services more effectively. If you need further assistance or guidance on how to implement this, please don't hesitate to ask. We're here to help!

Please let me know if that works for you or not.

Looking forward to your reply.

Hello Luke,

Thank you for reaching back out to us.

At the moment, there is no option for working hour periods to overlap and thus I would suggest that you create another employee for a different schedule and if you do not want to use multiple different emails you can use the same email for both employees.

All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email.

The only way you can do this is through the database, so you'd need to navigate to the wp_amelia_users table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_users table). Then, go to the Structure of that table, and drop the "email" index:

After that, go back to the table (click on "Browse" in the top left of the screen above), and manually change the email addresses of all your "providers". You cannot do this from within Amelia, though, so if you were to add a new employee, you would need to save that employee with a dummy email address, then navigate back to wp_amelia_users and change his email in the database.