We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, 2 question :
- Is it possible to display a field only according to the value of another field ? (condionnal)
- Is it possible to include the value of a custom field inside the Mail sent after the submission and / or in the title / description event created in the google calendar ? How can i find the nice shortcode to include the custom field ?
Hello Vincent,
Thank you for reaching out to us.
1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
2. For that purpose, each custom field has its own placeholder based on the ID of the custom field.
%custom_field_x% (with x being ID of the custom field).
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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