We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello this my Doubts
This is a booking for our ski school courses. We offer two types of services: Service A, which is group lessons with no specified instructor, and Service B, which is private lessons requiring a specified instructor. For Service A, we will assign available staff privately upon receiving the order. For Service B booked through the website, customers need to choose an instructor. In simple terms, for Service A, there's no need to select an instructor , while for Service B, selecting an instructor is required. Is this feasible? How can it be done?
Hello,
Thank you for reaching out to us.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't have the time for custom work in the near future.
But we can recommend this service for customization: https://wpkraken.io/?tms-plugins (by this link they would know you come from us) - they do develop such custom solutions, could you please send your inquiry to them?
Kind Regards,
Uros Jovanovic
[email protected]
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