Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello,
I am writing to bring to your attention an issue we are experiencing with our email confirmation system.
Despite our best efforts and attempts to troubleshoot internally, we have been unable to resolve the issue. Our email confirmation notifications are not being sent out successfully. This problem is critical as it directly impacts our communication with our customers and the overall user experience.
We kindly request your immediate assistance in investigating and rectifying this matter as soon as possible. Timely email confirmations are crucial for our operations, and any delay in resolving this issue could have adverse effects on our business.
Please prioritize this ticket and provide us with regular updates on the progress of your investigation and any steps taken to resolve the issue. If additional information or access is required from our end, please do not hesitate to reach out to me directly.
I will provide you with the login for the admin panel.
username: Amelia
Password: i$Mp3^w!@nyZom2wS&X53dv^
In the attachment you will see the mail info.
thank you in advance.
Kind regards,
Melvin
Attached files: IMG_1711.jpeg
Hello there,
Thank you for reaching out to us.
You have this error and we can see that the issue is with your email and host
SMTP Error: The following recipients failed: [email protected]: Sorry 35.214.212.194. The "MAIL FROM" email address [email protected]
/ justhebarber.nl you are using is not hosted on this server.
Tried to use [email protected] / justhebarber.nl as mail from address. Sending
mails from addresses not hosted on our server is not allowed. Please check
the "MAIL FROM" settings of your mail client and make sure you set the
"MAIL FROM" address to an email account which is hosted on the server.
So please reach out to your hosting provider and forwarded them this error so that they can guide you to resolve this on the server.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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