We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm am testing out the plugin and I'm using a Highcharts chart. Using Jquery, I was able to prevent the initial animation from playing on a column chart with:
obj.options.plotOptions.column.animation = false;
in the wpDataChartsCallbacks[1] callback function for chart id 1. On a button click, I want to manually trigger the animation for the chart. I can't figure out how to do this. Is there any sample code I can look at?
Hi Howard,
Our Support does not cover custom solutions like this, but I will do my best to advise you on the subject.
You can try to find a custom solution using chart callbacks.
You can check our documentation about wpDataCharts callbacks.
On this Page you will find one custom example for each Chart Engine, then you would need to modify that solution to change/manipulate the options of the chart for your use-case.
I hope that helps.
Kind Regards,
Miloš Jovanović
[email protected]
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