We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
my client asks me to be able to insert two new locations in which the booking must only take place after sending the email. The system does not need to show the calendar. You can tell me how to set up the new location so that the services and everything else are visible but where instead of the calendar the instruction to send the email directly appears
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. You can not skip the calendar step in Amelia. Amelia is designed for appointments and day and time slot must be chosen. You can create locations in locations section and then you need to add these locations to employee work hours and you can read more about this on this link https://wpamelia.com/locations/
But customers must choose the the date and time and you can not remove the calendar from the booking form.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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