Hello there,

Thank you for reaching out to us.

That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: https://wordpress.org/plugins/manage-notification-emails/

Just disable the option “New user notification to the user” and you’ll be good.

Oh and btw in case you wanna know where the code is, you might wanna open up this file: wp-includes/pluggable.php Line number: 1989

So when you disable this through the 3rd party plugin, your customers will only receive notifications from Amelia, without the following email:

"Username: ———

To set your password, visit the following address"

I hope that helps.

Hello again,

You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again,

My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind? 

There are a few places with reviews about plugins that really matter to our future customers.

It'd be awesome if you could leave a review on all three websites, but I know that may be too much to ask, so can you, please, leave a review at least on one of these websites:

• Capterra
• Trustpilot
• Lite version of Amelia

If you have a couple of minutes, we would really appreciate it! No need to write any specific text.

As a token of our appreciation, we would like to offer you a $10 SMS credit for each review as long as you provide us with the link to your review or a screenshot (Capterra, for example, goes through a verification process and it takes a day or two before the review is visible).

Thanks in advance!