We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Team Amelia!
In the Settings > Working Hours & Days Off. i have updated that all week days are working days, nevertheless the calendar of Appointments in wp-admin has Sat & Sun disabled, please look into this issue as mostly i do appointments from wp-admin
Attached files: calendar.png
Hi Mohamad, I am not with Amelia, but a user.
Are you using the Admin wordpress role to set the appointment?
If so, try this:
It worked! thx a lot Richard
Hello there,
Thank you for reaching out to us.
You need to adjust the work hours for each employee individually in employee modal in work hours. You have set general work hours and this will affect only new emplyoee once you create them but the employees that you already have have default settings mon-fri 09-17 so you need to set this in employee work hours and all should be fine.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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