Hello there,

Thank you for reaching out to us.

1) When the scheduling of an appointment is complete, I do not want to see a party hat as it is very unprofessional. How and where do I change that to another image. - 

We don't have a built-in option to change the confetti icon yet, but the New Step Form is in Beta Stage - our developers are taking suggestions to improve it, and they will add new options as quickly as possible.

Please feel free to search through our feature suggestion page, 

 to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

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At this time, if you wish to try to replace the icon, there is a custom workaround.

It works on my Test site, so technically it should work for you as well.

You can replace the SVG image, that is located in this path :

..\wp-content\plugins\ameliabooking\v3\src\assets\img\congratulations : congratulations.svg

For example, i took a random free SVG image from Google and cropped it ;

 please make sure that the SVG has a width and height of 54 pixels :

Then, you can overwrite the SVG file, and it should work.  

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And important to know,  when you do this -  you would have to repeat the process at every Update;

since updating the plugin will overwrite with setting the default image again.

Hope this helps.

2) In the Amelia sidebar, I have the option of putting my phone number. However, all formatting is stripped out. How do I format the phone number so that it looks like +1 (123) 456-7890 - Unfortunately, currently, this feature is not built-in in Amelia.

3) I can't seem to be able to get the "Services" pulldown menu to appear for some reason. Is this another formatting issue? - The dropdown appear automatically when you have several services and when those services are added to employee work hours.

Also you need to use general shortcode for example [ameliastepbooking] if you set the shortcode only for one service [ameliastepbooking service=1] then the shortcode will show only that service so please check those 2 things.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello there,

1. Unfortunately, currently, this is the only way that we are aware at this time

2. Whatever suits you best, set Amelia to look like and work in  that way. Everyone has a different opinion on how Amelia it look and we respect everyone's opinion

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again Richard,

Thank you for sharing this with Mendy and we do hope that this helps.

We wish you all the best and hope you have a wonderful day ahead.