Services like hair coloring take longer, 2-3 hours. During this time, however, the employee is not busy all the time. Therefore he can also serve another customer. In our old booking system it was possible to enter these times for another customer. Can we make this work with Amelia too?
I'll give you an example:
Applying hair color takes 30 minutes. Allowing it to take effect takes 1 hour. The rest again in 30 minutes. This service is recorded in the system as taking a total of 120 minutes.
Of course, the hour while the color is left to take effect must be used. During this time, another shorter service should be able to be booked, e.g. a haircut for men.
How could we make this work? Even if it's not a built in feature, is there any workaround to get this to work?
Unfortunately, currently, this feature is not built-in in Amelia. And there is no workaround for this I'm afraid. Once an employee is booked on one service he is then unavailable for further booking during that time slot. Other booking can only be made with other employees but not with this one. This is designed to prevent double booking so there is no workaround for this unless you book new appointment with some fake employee from the backend.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Services like hair coloring take longer, 2-3 hours. During this time, however, the employee is not busy all the time. Therefore he can also serve another customer. In our old booking system it was possible to enter these times for another customer. Can we make this work with Amelia too?
I'll give you an example:
Applying hair color takes 30 minutes. Allowing it to take effect takes 1 hour. The rest again in 30 minutes. This service is recorded in the system as taking a total of 120 minutes.
Of course, the hour while the color is left to take effect must be used. During this time, another shorter service should be able to be booked, e.g. a haircut for men.
How could we make this work? Even if it's not a built in feature, is there any workaround to get this to work?
Thanks!
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. And there is no workaround for this I'm afraid. Once an employee is booked on one service he is then unavailable for further booking during that time slot. Other booking can only be made with other employees but not with this one. This is designed to prevent double booking so there is no workaround for this unless you book new appointment with some fake employee from the backend.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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