We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I was having a issue with Polylang configuration. I have a site in two languages: Italian and English. Since my pages didn't have localeLanguage attribute correctly set, Amelia translations were not compete and notifications were not in the correct language
Issue concerning localeLanguage is fixed by 2 simple flags.
Simply go to Languages, URL changes, settings, and set the flag on the two points indicated by arrows:
- Language is set by the name's directory in pretty permalink
- URL of the starting page contains language code instead of its name or its ID
Attached files: 1.png
Hello again Alessandro,
Thank you once again for sharing this with us and we hope that will other users that have issues with the Polylang.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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