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  Public Ticket #3613653
INVOICE AMELIA CHECKOUT
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  •  1
    FilippoM started the conversation

    Dear Support Team,

    I am writing to address a concern regarding the automation of invoices for purchases made within my website using the Amelia plugin. Specifically, I am encountering difficulties in setting up an automated system for generating invoices for purchases, especially concerning package purchases.

    Initially, I explored using the WooCommerce circuit for handling purchases, as it allows for the integration of additional plugins to generate receipts based on the data collected by WooCommerce. However, I found that the management of package purchases through WooCommerce is not as efficient as I require for my business needs. Therefore, I opted to enable Stripe and PayPal directly through Amelia's cart feature.

    While this transition has addressed some of my concerns, I am still facing an issue with automating the creation of purchase receipts following orders, as if the purchase had occurred through the WooCommerce cart. Given that the utilization of package purchases is integral to my business operations, it is imperative for me to find a solution to this challenge.

    I kindly request your assistance in identifying how I can overcome this issue effectively. Any guidance or alternative methods you can provide to streamline the automation of purchase receipts for orders made via the Amelia cart would be greatly appreciated.

    Thank you for your attention to this matter. I look forward to your prompt response and resolution of this issue.

    Sincerely,

    Filippo

  •  1,572
    Uroš replied

    Hello Filippo,

    Thank you for reaching out to us.

    Could you please provide us with a screen recording showcasing the issue you're encountering with automating invoice generation for purchases made through the Amelia plugin on your website? This will help us better understand the problem and provide you with an effective solution. Thank you for your cooperation.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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  •  1
    FilippoM replied

    Dear Support Team,

    Thank you for your prompt response and willingness to assist.

    I apologize for any confusion in my initial communication. My primary request revolves around the automation of invoice generation for purchases made through the Amelia plugin on my website, utilizing the Stripe and PayPal services provided by Amelia directly. I understand the importance of providing a seamless experience for my clients, particularly those purchasing packages, who require access to the client portal for booking appointments.

    My preference is to utilize the payment services offered by Amelia to facilitate a smoother management process within the client panel.

    Given the intricacies involved in managing package purchases and the corresponding client access requirements, I believe streamlining the automation of purchase receipts directly through Amelia's Stripe and PayPal integration would greatly enhance the efficiency of my business operations.

    I appreciate your attention to this matter and eagerly await your guidance or any alternative methods you may suggest to achieve this objective.

    Thank you for your cooperation and assistance.

    Sincerely,

    Filippo

    [Attached: Screenshot]

    Attached files:  Schermata 2024-03-30 alle 18.01.00.png

  •  1,572
    Uroš replied

    Hello Filippo,

    Thank you for the update on this.

    Thank you for bringing your request to our attention. We appreciate your feedback and understand the importance of streamlining the invoice generation process for purchases made through the Amelia plugin on your website.

    We're pleased to inform you that we have already begun work on implementing the invoice feature within Amelia. Over the next few months, we will be diligently working on integrating this feature into our system to provide you and our other users with a comprehensive solution for managing purchases and automating invoice generation seamlessly.

    By incorporating this feature directly into Amelia, you can expect an enhanced user experience, particularly for clients purchasing packages and requiring access to the client portal for appointment booking. Our goal is to ensure that your business operations run smoothly and efficiently.

    We appreciate your patience and understanding as we work towards this improvement. Should you have any further questions or suggestions in the meantime, please don't hesitate to reach out. We're here to support you every step of the way.

    Thank you for choosing Amelia for your business needs.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

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    You can try wpDataTables add-ons before purchasing on these sandbox sites:

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