We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I need to add a 15% fee, mandatory, not optional, how can I do that? I need it to show "15% Gratuity Fee" an ideally added on the last stage at checkout.
The majority of service workers in the US rely on tips and gratuity to survive, so this is a mandatory option we all need.
Can we use a third party plugin to add tips and fees?
Hello Dali,
Thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. The workaround would be to add 15% to the price and then add the custom field with information explaining the 15 % fee.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hello Dali,
Well, this is "extras" option and it can be used as a workaround, but, currently, the pricing can't be configured in percentage, while you can make it mandatory. That's a great idea, but, unfortunately, the developers would need to make changes in the plugin backend, and certainly, it would require testing and updating of the plugin. The features that are going to be added are based on the user vote (and there are already a lot of other features that are planned and yet to be added) so you can suggest this one, as previously mentioned.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables